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Welcome To Beelink Service Policy

Explore our concise service policies for better and seamless transactions.

Service Policy

Free & Fast Delivery

We offer shipping to most countries. Orders are dispatched within 2-3 business days post-payment processing.

10-Day Money-Back Guarantee

Return unopened, unused Beelink products within 10 days for a full refund. Contact us at +86 18165710592 (Mon-Fri 9:00 - 18:00 GMT +8) to initiate a return.

1-Year Guarantee

Hardware is guaranteed against defects for one year from the purchase date. We cover parts and labor for repairs, ensuring normal operation as per warranty policy.

Free 24/7 Support

Our support team responds within 24 hours (working days).
Email: Support-PC@bee-link.com
Service Line: +86 18165710592
(Mon - Fri 9:00 GMT+8)

Service Policy

Free & Fast Delivery

We offer shipping to most countries. Orders are dispatched within 2-3 business days post-payment processing.

10-Day Money-Back Guarantee

Return unopened, unused Beelink products within 10 days for a full refund. Contact us at +86 18165710592 (Mon-Fri 9:00 - 18:00 GMT +8) to initiate a return.

1-Year Guarantee

Hardware is guaranteed against defects for one year from the purchase date. We cover parts and labor for repairs, ensuring normal operation as per warranty policy.

Free 24/7 Support

Our support team responds within 24 hours (working days).
Email: Support-PC@bee-link.com
Service Line: +86 18165710592
(Mon - Fri 9:00 GMT+8)

Detailed Description Of The Policy

We offer free shipping to most of the countries. 

Orders will be processed within 2-3business days after the payment is successfully processed. The delivery usually take 3-7 working days if customs clearance is no problem.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

We ship from China generally. But the tariff is not included in the product price. It depands on local customs policies.The customers might need to pay the tax if they are required. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Beelink provides a one-year (12-month) limited warranty for consumer electronics products. If due to manufacturing defects (from the date of delivery to the customer), the above categories of items cannot work as advertised, the customer can repair the defective item.

Beelink will be responsible for all maintenance fees and non-artificial defective parts replacement costs.

Note: This warranty does not apply to any accidental damage caused by the user's negligence.

Contact Us

Contact Us

Email: Support-PC@bee-link.com
[Mon - Fri 9:00 - 18:00 GMT+8]

Tel: +86 18165710592
[Mon - Fri 9:00 - 18:00 GMT+8]

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