Orders will be processed within 2-3business days after the payment is successfully processed. We ship in DHL or FedEx generally, the delivery usually take 3-7 working days if customs clearance is no problem.
We ship for free, but Beelink price is exclusive of tariff. The fee depends on local customs policies.
An email with the tracking number will be sent to you after the goods is shipped, please note to check. You can track your order via . We'll inform you if there's a major delay.
We settle in US dollars, the prices of other currencies displayed on the website are for reference only. The exact amount paid by the customer is determined by the US exchange rate of the customer's paying bank.
Payment failure could be caused by the settings of your credit card or payment account, such as your payment limit and available credit. If you are paying by credit card, please contact your issuing bank to see if they have deemed the transaction suspicious and blocked it from going through. If you can still cannot complete your payment, please provide the order number and a screenshot of the error information to support-pc@bee-link.com and we will do our best to help.
You can pay via credit card or PayPal at our store. Visa,Mastercard
,Maestro,American Express,JCB,Visa Electron,Discover,Diners Club are all supported at the Beelink store.
You can cancel your order only before it has been processed for shipping, please contact us at the earliest to notify us of the reasons for cancellation; if your order has already been shipped, I'm afraid there's nothing that can be done at the moment, pls contact us for the return when you receive the package, we will arrange the return accordingly.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Please keep the outer packaging of the parcel and take photos of it and the items you received. Then please notify us via support-pc@bee-link.com as soon as possible.
For non-quality returns, customers will cover the return shipping fee. Beelink will cover the return shipping cost due to quality issues.
Our US&JP power supply has a wide input voltage range from 100V to 240V. Although the power supply labels 100V-120V, it is safe to work with power source voltages anywhere between 100V to 240V.
Beelink provides a one-year (12-month) limited warranty for consumer electronics products. If due to manufacturing defects (from the date of delivery to the customer), the above categories of items cannot work as advertised, the customer can repair the defective item.
You can contact us through our contact page! We will be happy to assist you.