When the system crashes, you can take the following measures:
- Reinstall the system.
- The system file may be damaged and you need to reinstall the system.
- System files can be found in Drivers & Hardware on the Support.
- Troubleshoot hardware problem.
- If reinstall system does not work, there may be a hardware problem.
- Please remove and clean RAM and SSD and re-install. If the problem still can not be solved, please try to replace the SSD and RAM for testing.
- If it is determined that the problem is SSD or RAM damage, you can contact the Beelink support service by email.
- E-mail address: support-pc@bee-link.com
Tips: If you use other SSD for testing, please reinstall the system in the SSD before using it.
- This is a video of the reinstall the SSD: https://youtu.be/CAsEvN4sT3k
- This is a video of reinstalling the RAM: https://youtu.be/3tVFPeBmJa0