About the fan not rotating and noise:
1.If your machine has the following SN code (don't need check the red font part),you can contact our after-sales email (Support-PC@bee-link.com) to get BIOS to solve the problem.
GTR5-A-XXXXVK0W64PRO | SEi8V4-XXXX810W64PRO-A | GK55-A-XXXXQDOW64PRO-V3 |
U59V1-E-XXXXSD0W64PRO-A | SEiI3-G-XXXX810W64PRO-A | GK55V1-A-XXXXQDOW64PRO-V3 |
SEi8II-G-XXXX810W64PRO | SER3-E-XXXXEJ0W64PRO | GKMINIV3-A-XXXXQDOW64PRO-A |
SEi8V3-G-XXXX810W64PRO | SER-E-XXXXEJ0W64PRO | SER4-E-XXXXEJ0W64PRO |
SEi8V4-G-XXXX810W64PRO | GTI11-G-XXXX10W64PRO | GTR4-A-XXXXVK0W64PRO |
2.Inspect and clean the air vents and fans.Blocked air vents can cause the computer to overheat and can impact the performance of the computer.