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Product support
Fan

About the fan not rotating and noise:


1.If your machine has the following SN code (don't need check the red font part),you can contact our after-sales email (Support-PC@bee-link.com) to get BIOS to solve the problem.


GTR5-A-XXXXVK0W64PROSEi8V4-XXXX810W64PRO-AGK55-A-XXXXQDOW64PRO-V3
U59V1-E-XXXXSD0W64PRO-ASEiI3-G-XXXX810W64PRO-AGK55V1-A-XXXXQDOW64PRO-V3
SEi8II-G-XXXX810W64PROSER3-E-XXXXEJ0W64PROGKMINIV3-A-XXXXQDOW64PRO-A
SEi8V3-G-XXXX810W64PROSER-E-XXXXEJ0W64PROSER4-E-XXXXEJ0W64PRO
SEi8V4-G-XXXX810W64PROGTI11-G-XXXX10W64PROGTR4-A-XXXXVK0W64PRO


2.Inspect and clean the air vents and fans.Blocked air vents can cause the computer to overheat and can impact the performance of the computer.