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G J45 Mini PC turns off display randomly

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Post time 2019-12-17 03:00:53 | Show all posts |Read mode
Hello,

I have G J45 Mini PC - and it turns off by itself while I am working. My screens go black and PC goes to power save mode so I have to push the power button or turn it back on and keeps happening few times like turns off and I have to press the power button to turn it on. Please advise how to fix this problem. It happened a couple of times with the last 3 days.

Many thanks!
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Post time 2019-12-17 18:22:50 | Show all posts
Please try to turn off hibernation mode and set it to not hibernate. If this still doesn't solve your problem, please contact our service email
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